Capabilities

Which digital expertise does your project need?

Explore six major skill families, their roles and deliverables. They often work together: consulting sets direction, design clarifies the experience, development builds the solution, while marketing, data and AI support visibility and continuous improvement.

Choose by situation

Start with the problem, not the tool.

The right specialist depends on the expected outcome and the maturity of the project.

The need is still unclear

Start with consulting or design to clarify users, priorities and scope.

  • Discovery or scoping workshop
  • User journey and prototype
  • Prioritised roadmap

The solution is defined

Choose development or no-code according to complexity, integrations and long-term needs.

  • Architecture and technical choices
  • Website, application or internal tool
  • Testing, launch and maintenance

The solution needs to grow

Add marketing, data or AI to improve visibility, measurement and controlled automation.

  • SEO, content and acquisition
  • Dashboards and data quality
  • Automation and AI use cases
01

Web development

Build reliable, accessible and maintainable digital products.

  • Websites and e-commerce
  • Web applications
  • APIs and integrations
  • Performance and accessibility
02

Design & creation

Turn complex needs into clear and distinctive experiences.

  • User research and UX
  • Interface design
  • Brand identity
  • Prototyping and design systems
03

No-code & automation

Launch faster and simplify repetitive processes.

  • No-code applications
  • Workflow automation
  • CRM and business tools
  • Prototyping
04

Digital marketing

Build visibility and sustainable acquisition.

  • SEO and editorial strategy
  • Content and localisation
  • Acquisition and conversion
  • Measurement and analytics
05

Data & artificial intelligence

Structure data and use AI responsibly and pragmatically.

  • Analytics and visualisation
  • Generative AI
  • Data engineering
  • Cloud and governance
06

Consulting & strategy

Turn digital ambition into a practical roadmap.

  • Product strategy
  • Digital audits
  • Programme leadership
  • Organisational transformation
Decision guide

Compare the work each specialist should deliver.

A job title alone is not enough. Start with the situation, agree on a tangible output and ask one question that exposes a key dependency.

ExpertiseWhen to involve itExpected handoverQuestion to ask
Web developmentThe journeys and content are defined, but the service must be built or connected to other systems.A tested website or application, source code, deployment notes and a maintenance plan.Who owns the code, domain and deployment access after handover?
Design & creationPeople struggle to understand an offer or complete a task, or the visual identity lacks consistency.Research findings, content structure, prototypes, reusable interface rules and tested screens.Which user observations shaped the design decisions?
No-code & automationA repetitive internal process needs a first useful version with limited custom logic.Documented workflows, data model, access roles, error handling and an exit path.What happens when an integration fails or the tool price changes?
Digital marketingThe service works, but the right audience cannot find it or does not understand its value.Audience and channel plan, content priorities, measurement plan and review rhythm.Which result can be attributed to the work, and which assumptions remain?
Data & artificial intelligenceDecisions lack reliable information or a defined task could be assisted by data or AI.Source inventory, quality checks, evaluation criteria, governance and a controlled pilot.How will errors, sensitive data and human review be handled?
Consulting & strategyThe problem, ownership or priorities are disputed before a solution can be chosen.Diagnosis, options with trade-offs, roadmap, decision record and accountable owners.What decision will this work enable, and who can make it?

Many projects need several skills in sequence. Name one person to coordinate decisions and keep shared acceptance criteria.

A specific need?

Let’s discuss your project.

Describe the outcome you need, even if you do not yet know which profession to involve.

Describe my needs →

Connect expertise to source material and operations

Once the intended deliverable is clear, explore the relevant directory category. Compare a provider’s delivery role with the role of a reference resource: guidance can help you frame the work, while delivery requires an agreed scope and responsibility.

Include recovery in the handover · Review resource use

Practical next steps

Compare delivery against a concrete task.

For a design mission, request the tested journey and its findings. For development, request a demonstrable service and acceptance evidence. For marketing or data, connect the analysis to a decision and its limitations. Use the same brief and separate essential requirements from preferences.

Compare digital provider proposals

Scope, exclusions, evidence, recurring costs and exit: compare provider proposals using shared assumptions.

Use the method →

Test a journey with users

Choose a task, prepare a neutral scenario, observe obstacles and turn findings into verifiable improvements.

Use the method →

Compare the full cost

Calculate setup, recurring charges, internal work and exit for two solutions over the same period. Export your assumptions and results.

Open the comparator →
Complementary resources

Resources for this project

Web service provider

Française du Numérique

For website creation, redesign or maintenance, compare the stated services with your brief: deliverables, follow-up, content ownership and recurring costs.

Communication provider

Paris France Communication

For a project combining brand identity, a website and communication materials, identify the touchpoints to align and request a separate scope for each medium.

Website in French

Sites from the AR ecosystem, selected for their relevance to this topic. Check scope, terms and current offers with each publisher. Our selection method.