Resource factsheet

17Cyber

French public online diagnosis and assistance service for victims of cybercrime, provided by the national police, gendarmerie and Cybermalveillance.gouv.fr.

Use this resource for a specific task.

IT, cybersecurity and cloud · France

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When it helps

Obtain diagnosis and guidance from the official public service when cybercrime is suspected.

How to start

When facing cybercrime, use the official service directly to describe the situation and obtain appropriate guidance. Record facts, times and actions already taken so the request is understandable.

Limits to keep in mind

This listing identifies an assistance route. It does not replace instructions received or your internal incident-response organisation.

Check before using

Three points to record with the decision.

  1. 01

    Official service address.

  2. 02

    Observed facts, period and affected services.

  3. 03

    Situation-specific instructions coordinated with the responsible person.

A method and complementary resources.

Test backups and prepare a verified recovery

Inventory, protected copies, isolated testing and journey checks: prepare verifiable recovery before an incident.

Read the practical method →

Cybermalveillance.gouv.fr

Prevention, victim support and links to local professionals following a cyber incident.

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Source and verification

17Cyber — primary source. Link checked . The checklist is editorial guidance; link availability does not guarantee completeness or suitability.

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